Shipping from the US to Philippines Made Easy with LBC Shipping Cart

Sunday, November 01, 2015 Alexis Mendoza 145 Comments


Online shopping is fun and convenient, just click a few times and viola, your orders are on the way. The only problem when buying things from outside the country is shipping, it’s either too expensive or too long to get delivered. Add to the hassle of buying internationally is the hassle of dealing with customs once your item successfully arrives in the Philippines.

In search of a way to shop, ship, and save, I searched online and found a few services that do forwarding from the US to the Philippines. I actually tried one a couple of years ago but it’s expensive and you still need to pick up your package in one of their branches instead of delivering it door to door. I recently found myself searching for new forwarding service since I wanted to buy this book that is not available in the country already, that’s when I found LBC Shipping Cart. 


LBC Shipping Cart is a service from LBC where they’ll give you a US address so you can shop online and get it delivered to your US address, once it arrives to their warehouse in California, you have to option to shop more and consolidate before shipping or just immediately ship your item.

What's great about them is that the cost that will show up upon payment of your package is the only thing you need to pay; no other payment needs to be done once your package arrives in the Philippines. Best of all, they deliver your package straight to your door!


FIRST TIME WITH LBC SHIPPING CART


What made me decide to go with LBC Shipping Cart is because the book that I wanted is 3 lbs heavy and they have the cheapest rate. Also, the book I wanted was on sale for only $3 at Amazon. I registered at www.lbcshippingcart.ph it's now www.shippingcart.com and immediately got my ‘US Address’ that I can use when buying stuff online in the US. I added it to my Amazon addresses and ordered July 18th via Standard Shipping.


Days passed and it was marked shipped. After that, I managed to track where my order is via the convenient USPS website, it was July 29th when the package was marked delivered. At the same day, I also received an email from LBC Shipping Cart confirming the receipt of my order from Amazon.


It popped up in my items list August 1st. One thing to note about LBC Shipping Cart is that they open your package and takes a photo of it for you to see in your items list. Once your item arrives in your items list, there will be two options on how you will ship it, via air or sea, the latter is cheaper but takes longer to arrive in the Philippines.


You have 30 days free storage time so you can wait for other items if you want them to consolidate and ship them at the same time but since this is the only item I ordered, I decided to ship out right away. I picked via Air and immediately got the final computation of how much I have to pay.


I proceeded to check out and used a discount coupon active during that time which is Prime24 to celebrate Amazon Prime Day; it gave me a 24% discount. I decided to pay via PayPal, but the first few attempts to complete my check out gave me an error, it took me several tries before my payment got through.


A couple of days later – August 3rd, I received an email from Shipping Cart informing me that my package has been shipped; it also included a tracking number. My package’s arrival date got moved a few times before it was delivered 10 days later, August 13th.


My book is placed safely inside an LBC Box with extra air plastics. Also placed inside the box is the photo they took of my item when it arrived in their warehouse. Maybe they use this make sure nothing get left behind in their warehouse before ship out.


Overall, I love my first time experience with LBC Shipping Cart as it only took 13 days from check-out, shipment, to delivery, also no hassle of dealing with customs! So let’s see how long it took from ordering to deliver;

Amazon:
July 18th – July 29th = 12 Days

LBC Shipping Cart:
August 1st – August 13th = 13 Days

SECOND TIME USING LBC SHIPPING CART


Second time using LBC Shipping Cart is much convenient than the first one since I already know what to do. This time, I decided to buy multiple items from Ebay, some are via bidding – one of which is an original Tommy Hilfiger walking shorts that I won for only $13 instead of the SRP $64!

The only difference this time is that my packages came from different sellers and I have to track them each until they all arrive safely in my US Address. Once it all shows up in your items list, you can just check them all and choose your shipping method. It was October 22nd when I shipped them out of the warehouse to the Philippines.


If you’re curious on what is the ‘Insured Value Item’ there, that’s just additional insurance for your items. You can actually put whatever amount you want in that field like the actual value of your item, it’s free as long as it does not exceed $100 as insurance is free up to $100, it will also not change your grand total. I paid them via PayPal again & never experienced any error this time, I also used a discount code I saw online WEEKEND12 where I got a 12% off to my total check out bill. Sweet!

I unfortunately forgot to screenshot my check out for my second transaction but the total weight is also around 3lbs like my first one and the total is 1,176php but because I use a discount code, grand total went down to 1,050php.

A week passed and I almost forgot about my order, I checked online October 27th and surprised to see my items are already out for delivery. It turns out that it was faster this time than the first time I ordered.


And true enough, it was late afternoon of the same day when the LBC delivery guy rang our doorbell and handed me the box. The box this time is bigger than my last order, they used a Small Balikbayan Box when they consolidated my orders.


Inside are my orders all placed securely. What I like about them is that they take it out of their individual boxes and just consolidate them into the tiniest box available for them to fit everything, this saves you money compared to other companies who ships out WITH box for each package, some even don’t offer consolidation.


I guess I found my new favorite US to Manila forwarding service. It’s convenient, fast, and gets the job done with the hassle of dealing with customs or additional surprise charges once it arrives in the country. Have you tried LBC Shipping Cart? Let us know your experience in the comments below!

***************************************************************************************

FEBRUARY 2017 UPDATE:
I recently made an updated review of LBC Shipping Cart - You can view the new review and find out my most recent experience by clicking HERE. :)

Disclosure: This review is no way sponsored by LBC or LBC Shipping Cart and is independently done by www.alexbamin3D.com 

145 comments:

  1. nice review, any chance you can post the details on your second experience just like the first one? yung may price ng total shipping cost nong 4 items? and yung weight nila?

    thanks

    ReplyDelete
    Replies
    1. Hello Jayboy!

      Thanks for appreciating my review.

      Unfortunately, I forgot to screenshot the official weight of the my 2nd transaction, I think it was almost the same as the first one at 3lbs and the total cost is 1,176php then I used a 12% off voucher so my total check-out price is only 1,050. :)

      Alex

      Delete
  2. Hi. Any idea if LBC would leave packages at your home? Cos what would happen if they deliever and no one answers the doorbell?

    Thanks.

    ReplyDelete
    Replies
    1. Hello!

      LBC never leaves packages at home when no one is around. LBC will just try again then after 3 attempts they will contact you to arrange pick up of package in their nearest branch in your area.

      Delete
  3. This comment has been removed by the author.

    ReplyDelete
  4. Hey, nice write-up. I'm curious about the discounts you mentioned. Are these from random sites, or are they from LBC?

    ReplyDelete
    Replies
    1. Hello Nat!

      Thanks for stopping by. :)

      Discount codes are posted on LBC Shipping Cart's social media pages and on their website via pop-up (if there's any). So regularly check their pages and site for discount codes.

      Delete
  5. THANK YOU for this review! Two thumbs up!!!.. I have been wanting to try LBC Shipping Cart, but was a little apprehensive about it. Now I have more confidence to use their service. Also thanks for the discount tips!

    ReplyDelete
    Replies
    1. Glad you find this helpful Fran! Let me know how yours go. Happy Shopping! ;)

      Delete
  6. Hi, I plan to buy a barbell and bumper plate set from Rogue Fitness in the US so I can start making a home gym. I want to use LBC Shipping Cart's Sea Cargo for it. Do you think LBC will accept my items?

    1 x 45lbs Barbell 84" x 3" x 3"
    10 x 45lbs Bumper plates 3.25" x 18" x 18"
    2 x 35lbs Bumper plates 2.75" x 18" x 18"
    2 x 25lbs Bumper plates 2" x 18" x 18"
    2 x 15lbs Bumper plates 1.375" x 18" x 18"
    2 x 10lbs Bumper plates 1" x 18" x 18"

    That's a total of 665lbs. I read in their FAQ's that they don't ship items in commercial quantities which is more than 12 pcs. of the same item. As you can see I have 18 pcs of Bumper plates but of different weight variations. I don't think they will allow shipment my items in 1 box. But do you think they'll allow me to ship my items in separate boxes to adhere to the commercial quantity rule? I've been emailing them for the longest time and they don't reply at all. I'd appreciate it if you can help me.

    Thanks.

    ReplyDelete
    Replies
    1. Hello!

      That's a little too heavy, your plan might work if you ship it out on different shipments but it will cost you a lot of cash.

      Have you checked if those gym equipment are available here in the Philippines? You might save money if you find a local seller.

      Delete
  7. Hi!

    I'm buying everything from Rogue Fitness USA since the equipment I've found locally just doesn't cut it for me. I did a few calculations on shipping cart's calculator, and it comes out to around 9500 PHP - 10000 PHP if I do 3 sea cargo shipments.

    1 x shipment for the Barbell
    45lbs 84x3x3
    PHP 2000 give or take a few hundred

    2 x shipment for the weights
    310lbs 24x18x18
    PHP 4028

    This is what I came up with and the fee seems reasonable and I have a BDO card so I can avail of the 15% shipping fee discount haha! I just hope shipping cart allows multiple shipments from 1 person. As far as I can understand my plan adheres to all their rules. What do you think? Suggestions are appreciated. :)

    Thanks

    ReplyDelete
  8. Hi! May I know how did you pay for you item? Yung total ba na nasa LBC shipping cart is the item price + shipping in PH? :)

    ReplyDelete
    Replies
    1. Hello Grace!

      You pay the item to the merchant where you bought it, in my case my first shipment sa Amazon ako nagbayad ng item na binili ko then they shipped it out to the LBC Warehouse in California. I only paid for the shipping to the Philippines sa LBC. :)

      Hope this helps.

      Delete
  9. Hello! I read their FAQ and it states that I need to file form 1583 if USPS will deliver my package. I bought something from Amazon and it will be delivered by USPS. Seeing from your post what seems like USPS has delivered your package, did you file any form 1583?

    ReplyDelete
    Replies
    1. Hello Andre!

      Yes you are right, I ordered via Amazon on my first order and no I didn't filed a form 1583 like what is stated in their website. My order arrived to their warehouse and they released it without that document. :)

      Delete
  10. I'm glad that your experience was good. I wish my latest one went as well as yours.

    I hope you don't mind but I'm posting this here so that other consumers can see both sides of the LBC Shipping Cart experience.

    The Shipping Cart--unfortunately--doesn't live up to its claim because it's neither fast nor reliable. Super sad with my latest experience (my sixth package in three months, mind you.) They always say they "attempt" delivery (three days in a row) but claim I'm always "out" or that the "house was closed"--making it my fault. First off, the delivery address isn't a house (they would've known that if they had actually gone there). The delivery address is open 24/7--even on holidays. It never closes. Second, I left an authorization letter, which means that--technically--it shouldn't matter if I'm there or not (but I was there, btw). Third, guard/receptionist said that there were actually no delivery attempts made. As a die-hard eBayer, finding out that LBC Shipping Cart lies and is generally unreliable is heartbreaking. LBC Shipping Cart has lost a fan. I hope they at least get that package to me before Chrissy *like they promised they would* (Remember that "ship on or before December 10 and get it before Christmas e-mail" they sent?). Everybody else, be warned. Don't use this service if you have a time frame you'd like to stick to.

    ReplyDelete
    Replies
    1. Hello Diane,

      Oh my, sad to hear about your experience. :(

      I hope it's just a miscommunication with the deliver branch assigned in your area and not something that will occur now in all their package deliveries. Have you tried reaching out to their customer service? They actually response fast. :)

      Delete
    2. This actually happened to me now. Did you receive the items after it was posted "house closed"???? Going crazy because tomorrow is a sunday and monday is a holiday.

      Delete
  11. Hi.. Nagbayad ka pa ba ng inbound charges nung dineliver ung package mo? Kc my husband payed all the shipping fees and insurance fee then DHL contacted may tax daw ung items ko from the bureau of customs. My orders are 2 bags, 1 wallet, 1 watch all from Kate Spade. Thanks

    ReplyDelete
    Replies
    1. Hello Berna!

      Maybe you didn't used LBC Shipping cart for that set of items? Because if you used LBC Shipping cart, it will be delivered by LBC to your door without any other charges.

      Thanks!

      Delete
  12. Hi I would just like to ask if I need to put the US address that LBC provided on my pay pal account or if I just need to put it on ebay..? I'm sorry kinda new at this..

    ReplyDelete
    Replies
    1. Hello!

      In my case, I made my LBC Shipping Cart address my default home address on my Ebay US account and didn't edit my paypal details. :)

      Delete
  13. This comment has been removed by the author.

    ReplyDelete
  14. Hi....Kung bibili ba kao ng Iphone sa us, safe bayun

    ReplyDelete
    Replies
    1. Hello!

      It still depends on seller where you'll buy the phone. Note that LBC Shipping Cart has special handling fees for pricey items and items with batteries.

      Delete
  15. Hello. Where can I find promo codes for shipping cart? :(

    ReplyDelete
    Replies
    1. Hello Cheeney!

      They normally post it on their Facebook or Instagram page. Also make sure to subscribe to their newsletter since they also put discount codes there.

      Delete
  16. Do you happen to know if it's possible to just pick up my package on an LBC branch..? or is it just for door to door only..? thank you

    ReplyDelete
  17. hello po,., i just paid the shipping fee of my items last january 22 ,.,until now there are no updates regarding the shipment process of items ,. until now hndi pa sya consolidated nor transit tsaka hndi nagrereflect doon sa shipping cart yung tracking number ko., i tried to called the lbc customer care service about this but dont have any good answers/solution. darating pa ba items ko or hindi na ?

    ReplyDelete
    Replies
    1. Hello!

      It's best to immediately get in touch with shipping Cart's customer service team. They respond fast when you message their page on Facebook.

      Thanks!

      Delete
  18. Hello po,

    Pagnagshop po ako sa amazon.com tapos ibang address ang ginamit ko tapos yung friend ko ang magppadala massabi pabang lbc shipping cart yun? Magkkaroon ba kya ng tax yun dto sa pinas?

    Thanks!

    ReplyDelete
    Replies
    1. Hello,

      No that is not considered LBC Shipping Cart. Dahil kaibigan mo ang nagpadala sayo at hindi dumaan sa Shipping Cart, dadaan ang package mo katulad ng normal packages na subject for tax.

      Delete
  19. Will the US address work on any online outlet stores from the US? say, i want a shirt from a website other that amazon or ebay. Will it affect my payment or whatsoever? First time online shopping lol forgive me.

    ReplyDelete
    Replies
    1. Most US Online stores accept the address as long there's an online payment gateway. Some online stores only accept store pick up and cash on delivery, so make sure to check the delivery terms of store you are buying from.

      Delete
  20. How long does it take for the item to arrive at your chosen pick up location if the item is coming from USA via sea cargo thru lbc?tnx

    ReplyDelete
    Replies
    1. Sea Cargo shipping is normally from 35-47 days or roughly 1-2 months.

      Delete
  21. hi again sir..I already payed my shipping fees and the status of my package is now consolidated..but there's no tracking number available on my account..if the package is consolidated does that mean that it's already on its way here in the Philippines..?thanks in advance

    ReplyDelete
    Replies
    1. Hello Jennifer,

      Consolidated means it's still in the warehouse but already in one box ready for shipment. I think you'll get the tracking number via email once it is shipped.

      Delete
  22. This comment has been removed by the author.

    ReplyDelete
  23. Hello Admin, have you tried purchasing items from US and shipping them thru Sea Cargo here in the Philippines? If you have please post samples with screenshots of the charges in your lbcshipping dashboard.. Thanks.. I'm planning to buy items from the US but thru Sea Cargo..

    And second most important question, how to add this storage address

    "26517 DANTI CT
    ACCOUNT # 75-643979
    HAYWARD, CA 94545-3917
    United States
    Phone: 1-800-241-1312"

    as my eBay postage address? I find it hard to add this toll free number in eBay form field.
    Thanks

    ReplyDelete
    Replies
    1. For the number, remove the 1 and start with 800 like the format below. :)

      26517 Danti Ct
      Account #xx-xxxxxx
      Hayward CA 94545-3917
      United States
      (800) XXX-XX12

      Delete
  24. Hi. I made the US-provided address as my primary for e-bay purchases. I just bought a desktop and a laptop and plans to ship them via sea cargo due to the cost of shipping. I hope it would turn out well.
    By the way, your account number should be private! One more thing, I didn't add the toll-free number as LBC shipping cart didn't provide me one.

    ReplyDelete
    Replies
    1. Thanks! I think I missed blurring some of the images with my account number. ;)

      Let me know how your shipment goes because I still haven't tried sea cargo and buying expensive items. :)

      Delete
  25. Hello. Im planning to buy toys in amazon for my son's first birthday. It's quite bulky but lightweight. I tried to check at the mall but they don't have it. I will choose sea cargo since it's cheaper and I can wait for a month or two. Question ko lng po. Paano po computation sa sea cargo? By weight or by volume? Thank you.

    ReplyDelete
    Replies
    1. Hello!

      Shipping fees are computed based on the following formulas. I got this on their FAQ. :)

      AIR & SEA CARGO = Chargeable Weight (whichever is higher between Actual Weight or Volumetric Weight) x Rate + Fixed Fee.

      Hope this helps!

      Delete
  26. Hello. Im planning to buy toys in amazon for my son's first birthday. It's quite bulky but lightweight. I tried to check at the mall but they don't have it. I will choose sea cargo since it's cheaper and I can wait for a month or two. Question ko lng po. Paano po computation sa sea cargo? By weight or by volume? Thank you.

    ReplyDelete
    Replies
    1. Hello Lila!

      Responded to your message above. ;)

      Delete
  27. Hi there! My friend sent me a package thru LBC March 22, 2016 from California, it's a small package with planners and planner covers... I tried tracking the package it only says "RECEIVED" on the tracking site... When can I expect its delivery?
    Safe naman po sa LBC right? May mga bad reviews kasi akong nababasa... Looking forwaed to your reply... Thanks so much po!!! :)

    ReplyDelete
    Replies
    1. Hello Allen!

      Did your friend sent it through your LBC Shipping Cart account address? If yes, I think they are still updating tracking of your package, better check your Shipping Cart account from time to time so you can see if it's in your list of items in their warehouse. Once you see it, you can initiate shipping it out to the PH. :)

      Delete
  28. Hi there! how much will be added if you go by water or air cargo? example: the item im going to ship here in the Philippines costs 300 dollars and the weight is less than .4 kilograms what do you think is the total price if i go by air cargo or probably by boat?

    ReplyDelete
    Replies
    1. Hello!

      Air cargo is pricier than Sea Cargo but arrives much quicker. You can actually compute how much your shipping will be in the link below, remember that it's only an estimate and does not represent the exact amount of actual shipping fee.

      https://lbcshippingcart.ph/estimate-shipping

      Delete
  29. Hi! I would like to ask if I can also use my LBC Shipping Cart Address, if a friend of mine from US wants to send some package for me (so she can save some for the shipping fee)? or is it just for online shopping use only? Thank you!

    ReplyDelete
    Replies
    1. Hello Maricris!

      Your friend can send the items to your LBC Shipping Cart address, once it arrives in the warehouse, you'll have to ship out and pay for it. So yes you can direct your friends in the US to send it over to your Shipping Cart Address. :)

      Delete
  30. Hi sir
    Are they giving us just one same virtual address when registering to lbc shipcart?

    ReplyDelete
    Replies
    1. Hello!

      Technically yes, but we have different account numbers which is included in the address you need to use when using the service.

      Delete
  31. On the book you ordered how much did you pay total cost including shipping

    ReplyDelete
    Replies
    1. Hello!

      For the book, it's $3 for the actual book + $5 Shipping via Amazon, but since I have a gift card, it went down to only $2. As for LBC Shipping Cart, it's 1,190 minus 24% from my discount coupon - it went down to 904php.

      Total expenses is only around 1000php all in all for that 3lbs book. :)

      Delete
  32. This comment has been removed by the author.

    ReplyDelete
  33. In your post above where you ordered from different sellers & consolidated them in one box for LBC to ship to the Philippines, may I ask if they included all of the invoices they received from the sellers inside your one big package?

    I'm asking this because in one of the packages I shipped to their warehouse, 1 out of the 3 items was missing in the picture they took but the weight indicated was definitely for 3 items, only two was accounted for in my account. Hope their warehouse employee handling my account did not take it =( My worry is they might point fingers and say na kulang ang nilagay na items ng seller when there is an invoice provided for when they receive packages shipped to their warehouse kung ilan talaga to double check.

    I mentioned this because in my previous package they received in their warehouse, their employee who takes the photograph & weighs the item, inputted "62.00 lbs" instead of "0.62 lbs" for two pieces of shirt, hassle pa ayosin. Don't they double check with what their eyes are seeing? Lumaki mata ko nung nakita ko na Php 19,069 ang shipping charge for two pieces of shirt! *sigh*

    ReplyDelete
    Replies
    1. Hello!

      I can't remember if they included the invoices, I think for the small items they didn't and just included the photo they took and the details (as shown in your account when they receive the items in their warehouse).

      I really recommend getting in touch with Shipping Cart directly, they are great when it comes to customers and I'm sure they can resolve the issues you encountered. But I agree, hassle talaga yan!

      Delete
  34. i didn't have problems back then, until now...it's been a long time, a year to be exact since i made transaction with them. ngayon lang ako nagkaproblema..bumili ako lego technic, yep, malaking box, according to amazon and other sites, ang dimension ng box is 23x19x5, with a weight of 10 pounds. but the item was processed in the warehouse, the declared box dimension was 28x25x8 with a weight of 13 pounds!! di ko sya napansin agad, pero nung magcompute na ako ng shipping via air, nagulat ako halos $200 ang shipping fee. so tiningnan ko lahat ng details ng box, and tried to compare it to other sites. i then tried to email them, within an hour or two i got my reply, and was the box dimensions and weight were corrected.. payo ko lang, dapat alamin nyo dimensions and weight ng mga items nyo, and double check them before shipping. hopefully hindi na mauulit to, sana nagkamali lang sila...

    ReplyDelete
    Replies
    1. I agree! You must research and know the dimensions of the items you are buying so that you can double check once it enters your account when they receive it. That is what I did when I ordered the large book you can see on this post. I know how heavy it is down to size.

      Delete
    2. Hi! How many days did it take for them to correct it? I have 4 packages waiting to be shipped but I noticed that the dimensions were far off from the items' descriptions. I called them and the rep told me to send an email dispute together with the documentation/reference of the items' dimension. Hopefully ma correct kasi ayoko magtagal yun items sa warehouse nila. Marami kasi akong nabasang nawalan ng items nila.

      Delete
  35. if I were to buy an item from amazon weighing almost 5lbs, can you tell the difference of cost if I choose to put an address of a friend from US and he will send it to me here in Mindanao via LBC.

    ReplyDelete
    Replies
    1. Hello Claro!

      I cannot answer your inquiry as rates differ from location, weight, size, and destination. It's best to get in touch with LBC to get accurate answer regarding this.

      Delete
  36. did you have to deal with customs and/or pay taxes

    ReplyDelete
    Replies
    1. Nope! Shipping Cart deals with that and delivers your packages to your door. All you have to pay is the total during ship out from the US. :)

      Delete
  37. Hi i just ordered graco crib stroller and carsear to amazon, and im worried about the shipping fee? Can you give me idea for the shipment fee for the items that i was ordered. Thanks.

    ReplyDelete
    Replies
    1. Hello Janina!

      For Shipping Cart, Shipping fees are computed based on the following formulas:

      AIR & SEA CARGO = Chargeable Weight (whichever is higher between Actual Weight or Volumetric Weight) x Rate + Fixed Fee

      All rates are computed using pounds as the unit of measurement and U.S. Dollars, then converted to Peso using the Shipping Cart exchange rate, which is subject to change.

      Please note that despite the industry standard of rounding up the chargeable weight to the nearest pound, they do not round up for Air and Sea Cargo.

      You can visit their website and check out shipping estimate calculator. :)

      Delete
  38. Unfortunately their address is California, we know there is a sales tax for california for items from ebay and amazon :-(

    ReplyDelete
    Replies
    1. When I ordered stuff from Amazon and Ebay, I didn't got charged extra by LBC for sales tax in CA.

      Delete
  39. Hi! I just want to ask, where do I put my account number when buying in Amazon? Thanks!

    ReplyDelete
    Replies
    1. Hello!

      Account number should be part of your address in Amazon. :)

      Full Name: Your Full Name
      Address Line 1: 26517 Danti CT
      Address Line 2: Account #: XX-XXXXXX
      City: Hayward
      State/Province/Region: CA
      ZIP: 94545-3917
      Country: United States
      Phone Number: 1-800-XXX-XXXX

      Delete
  40. Hello, I ordered something in Amazon and when LBC shipping cart got it, the only photo I received in "My storage" is the Amazon receipt.. is this normal?

    ReplyDelete
    Replies
    1. Hello!

      Based on their latest newsletter, it seems they are trying out a new system which reduces processing time - this includes not taking photos of items they received but only receipts. You can get in touch directly with LBC Shipping Cart regarding this. :)

      Delete
  41. Hello, I ordered something in Amazon and when LBC shipping cart got it, the only photo I received in "My storage" is the Amazon receipt.. is this normal? shouldn't it be the actual photo of the item? oh my god I'm getting nervous maybe my item got lost and they will only ship me the box...

    ReplyDelete
  42. Hello, what do you do if USPS came on a weekend to the LBC office? They delivered my order on a Friday night but of course business hours were wee past that. I contacted both LBC shipping cart and the online store I bought the items from. In this case, where will the responsibility for delivery lie and how much leeway do they give to deliver the package?

    Also, I had an eBay order that came in last July 13th but up until now, it hasn't been tracked and I'm worried that my Amazon order was first put in Storage first over the item from eBay. How do I manage to help them consolidate my items for shipment then?

    Thanks!

    ReplyDelete
    Replies
    1. Hello!

      USPS normally delivers weekdays unless noted to deliver on a weekend. But for your case, it's best if you contact LBC and inform them of the situation.

      Really sorry for the late response as I didn't get notifications for new emails.

      -Alex

      Delete
  43. to be honest I use USPS and it shipped my item in the Philipines fast but the problem is in the custom, custom clearing is 6 weeks that is insane and something i Notice they open my item and did not secure it properly when they return in the box they also open the DVD bay so they broke the lock of the bay. Im planning to buy an item again in the US and i dont want to experience this again so im asking this question humble & kindly"
    1, Does the LBC is very reliable?
    2, Does it shipped very quickly?
    3, Do they carefully handle my item?
    4, Will they be cleared fast in the custom?

    Thank you i want to here the answer of those who tried it.

    ReplyDelete
    Replies
    1. Hey Stark!

      Yeah, customs in the PH is such a hassle to deal with. I already experienced how insane they charge before - really traumatizing. To answer your q's;

      1. I think with my experience, they are reliable.
      2. Via Air Cargo, it ships within 10 business days.
      3. Yes they do and consolidate them properly in boxes with bubble wraps / air packs.
      4. Yes, no additional charge and they will deliver it straight to your door.

      Hope this helps!

      Delete
  44. Hi, good day, is there by any chance I can contact LBC SHIPPING CART thru hotline? I have not indicated of filled up the account number in the address using amazon. help pls?

    ReplyDelete
    Replies
    1. Unfortunately you can only contact them via Facebook or https://www.shippingcart.com/contact-us

      Delete
  45. Hi! In filling out the details in your Amazon account, what do you click in the question, "Is this address also your billing address (the address that appears on your credit card or bank statement)?" It would be really helpful! Thanks so much! :)

    ReplyDelete
    Replies
    1. Hello Ash,

      In my case, my billing address is the same as my LBC Shipping Cart address. :)

      Delete
  46. Hi Alexis,

    How do you pay your orders from Amazon? I don't have any CC. I only have a debit card and funds from Paypal. Any suggestions?

    Thanks

    ReplyDelete
    Replies
    1. Hello Tiffany!

      I usually pay via VISA. If you don't have a Credit Card, you can use your debit as long as it has a Master Card or Visa logo, unfortunately they don't accept Paypal since it's under their competitor Ebay. If your debit doesn't have VISA or Master Card, you can get reloadable ones like BPI Amore Prepaid, Unionbank EON Card (which I use), and Globe Mastercard.

      Hope this helps!

      Delete
  47. I'm disappointed with LBC's service, I have received a samsung galaxy tab and a gopro hero from amazon, things were alright and 3 days after it was delivered to their warehouse It appeared in my account. I paid for the shipments via air cargo in august 3 and the Estimated time of arrival is August 18 , LBC is too slow to reply to inquiries and August 15 came and I received an email that they lost my samsung galaxy tablet ( Strange that their are alot of complaints regarding lost electronics ) , It sucks to wait and end up being told they just lost it. I will never use LBC shipping cart ever again.

    ReplyDelete
    Replies
    1. Oh no! That's really unfortunate, hope LBC finds your item and delivers it to you soon. :(

      Do they gave you any advice on what do to or how they can remedy the issue?

      Delete
  48. This comment has been removed by the author.

    ReplyDelete
  49. Shipping Cart used to be excellent (circa 2015). They used to consolidate all your items by removing all excess packaging and putting it in the smallest box possible then weighs it. Now they measure the box that the US courier used and use that as basis for charging you even though they discard it when consolidating (higher fees to you, more profit for them). It's not fraud since they disclose it in the FAQ. That came out earlier this year.

    Sometimes they photograph the receipt only instead of the actual item/s so there is no way of knowing if the US courier box is really that big. You just have to trust Shipping Cart to not screw you. I was charged 16lbs for 4 pieces of shirt while a week earlier I was only charge 2.7lbs. Go figure.

    Contacting their customer service will test your patience. It took 7 days for them to respond only to tell me they cannot accommodate my request of using a smaller box. I figure to just use sea cargo instead of trying to contact them and risk getting charged storage fee. Even though they are claiming to waive storage fees until further notice you still see the countdown in your account. Use at your own peril.

    ReplyDelete
    Replies
    1. Hey Vin!

      Thanks for your comment, glad to read your insights about Shipping Cart now. It will definitely help the readers decide if they'll use the service or not.

      Interesting bit about the consolidation and them measuring the box when it got delivered to them. Hope they return to the old ways though. :)

      Delete
  50. Thank you for sharing your experience! It helped a lot! I decided to try it and I hope it goes all well.

    ReplyDelete
    Replies
    1. Hey Shieldon!

      Glad this helped and good luck with your shipments. Hope you can share your experience here too. :)

      Delete
  51. Hi Alex do you think it still reliable to use Shipping Cart even there are a lot of complaints posted on their FB Page?

    ReplyDelete
    Replies
    1. Hello Sell!

      For now I guess you can just use them for cheaper products while they are sorting out the issues with high value items being 'misplaced'. :)

      Delete
  52. Hi Sell,
    It's up to you if you want to use their service, but I would suggest not for now as they have a large number of complaints recently due to lost packages, missent items or incorrect items on customer's dashboard. I'm one of the affected customers and in my case, my item was delivered in the warehouse, they were able to photographed it - I paid the shipping. Then after two weeks with no updates and a couple of follow-ups, they e-mailed me that they weren't able to locate my items and offered me for a claim. Despite for the claim they would try to search for it for the next 30 days. I've read a comment on FB that the team in the US would conduct another check starting on the 5th until the 7th of Sep to identify and match items on the bins. Awaiting for some results mid week and hopefully this would shed some light.

    ReplyDelete
  53. ^hoping my dasgboard gets updated soon, its just been a couple of hours since the shippingcart warehouse received my item from USPS. I will update you guys soon

    ReplyDelete
    Replies
    1. It normally takes a couple of days before it shows up. I have a few packages coming in to their warehouse and planning to post an update review of their service soon. :)

      Delete
  54. Hi good day..i just want to ask,how can i register in lbcshippingcart..the security pass kept on telling me to drag the triangle in circle and i kept in doing that but nothing happens..and i cant click the register button..please help..thank you

    ReplyDelete
    Replies
    1. Hey Criz!

      I recommend getting in touch directly with LBC Shipping Cart regarding that. :)

      Delete
  55. Hi, LBCX is a joke, Three times more expensive for small packages (under 1 Ilb)then MSB They lost my laptop for 10 days until I raised a fuss.. Send me a email on the 12th telling me they are suspending operations on the 9th??? Who does that? Their only grace is that they will ship Lithium Batteries. But from now on I will have the battery removed and shipped by MSB..Easier and cheaper to buy new battery here in the PI then have equipment go missing..Thomas May

    ReplyDelete
    Replies
    1. Hey Tom!

      Really sorry to hear that, same here I was affected by their suspension of operations last month. Had to wait extra long for my items to show up in my cart which is really a bummer.

      Delete
  56. I hope my first experience with LBC Shipping Cart won't be bad. I've ordered items from 4 different sites and reading some experiences here with LBC Shipping Cart makes me nervous. This is was helpful though. May I ask, approximately how many days before the items were posted to the storage? And will they still take actual photos of my items?

    ReplyDelete
    Replies
    1. Hello Anica!

      It takes around 3-5 days before it shows up in your cart starting from the day you got the notification from LBC that they received your parcel. Although, expect some delays now because they just upgraded their facility and still catching up on backlogs because they suspended operations for a few days last month.

      Delete
  57. How long does it take for the item to arrive at your chosen pick up location if the item is coming from singapore via sea cargo thru lbc?tnx

    ReplyDelete
    Replies
    1. Hello!

      I think you've mistaken LBC with LBC Shipping Cart, Shipping Cart is a totally different service which caters to only packages from the US to PH. I suggest getting in touch with LBC directly regarding your concern. :)

      Delete
  58. Hi, what if I did not receive an email that they received my items? My items arrived to their warehouse yesterday and until now, I have no email.

    ReplyDelete
    Replies
    1. Hello!

      Expect some delays now because they just upgraded their facility and still catching up on backlogs because they suspended operations for a few days last month.

      Delete
  59. Hi. Same thing here. They got mine last October 5 and I have not received any email notification yet. I am now hesitant to place an order on Amazon. I won't be buying the items in my shopping cart until I see the item I bought from eBay on my Shipping Cart dashboard.

    Btw, thank you for this post. This is actually one of those which convinced me to try Shipping Cart's service. I hope everything turns out well.

    ReplyDelete
  60. Hello mr alex pwde magtanong pwede hnd ko sa shipping cart address ipadala pagbumili ako sa amazon sa friend ko nlng ippadala sa las vgas? Tapos sya nlng magpadala dto sa pinas.. Thank you!

    ReplyDelete
    Replies
    1. Hi Vicky this is Nina. I tried it already. And much better kung cheap lang yung mga items at di masyado mabigat. Cons: You need to pick it up from your City/Towns Phil Post Office and pay for the tax. Standard Tax is P120.00-P180.00 tinanong ko na yung Post Office about sa tax na yan ganyan daw lahat kahit sa malalaking boxes as long na hindi expensive yung item. E.g. may malaki akong package pero mga laman non eh cheap/common items standard lang babayaran ko pero kung gadgets, tas mamahaling bags like prada, LV. Mas malaki po yung Tax non.

      Delete
  61. Good day!
    I just want to ask on how to sign up with LBC Shipping Cart? I'm trying to search for the site but i can't find it. Thank you

    ReplyDelete
  62. Na-stress ako sa comment dito na may Tax sa California kaya pala lahat ng items na bilhin ko eh may Tax. Sumakit bigla yung ulo ko. Sayang yung Tax ko. $20 din yun. Fudge.

    ReplyDelete
  63. Ang tip ko lang sa mga bet talaga mag Online Shopping through ShippingCart, Patience is a virtue. Kung mainipin kang tao at nagmamadali ka makuha items mo huwag mo na itry to tapos mahahighblood ka at aawayin mo din yung mga nagpost ng reviews o exp nila sa ShippingCart. Ako talaga nung una kinabahan ako kasi delayed talaga yung pag post nila ng items sa Cart mo. Pero dahil di naman ako nagmamadali at sadyang addict lang ako mag online shopping at gusto ko lang yung binili ko pero di ko naman kailangan, pinabayaan ko na. (Sa loob loob ko pa nga kung ma scam ako netong shippingcart na to, bahala na sila naman yung masama at manloloko hindi ako.) Pero OK naman eventually nailagay sa Cart naishipped dito sa Pinas. Then now nagtry ako ulit kaya ako andito sa Blog ni Sir kasi tinignan ko ang size ang package niya kasi nagmahal yata yung rates ni ShippingCart. Tapos yun nga nabasa ko sa comment na may Tax sa California na nawala sa loob ko. Kaya pala lagi may Tax pag mag ccheckout na ko. Olay. Sana lumipat sa Vegas yung Office ng Shipping Cart para pag mag Checkout ka na sa mga Online Shop wala nang Tax! (Ewan ko lang sa Amazon kung may Tax ha) more on ibang Online Store ako eh Direct like Fatboy, Lokai, etc. pag nagccheckout ako lagi may Tax yun pala kasi sa California nga yung office nila. Hayyy. Yun lang.

    ReplyDelete
  64. I recently got my package last Friday with the supposed 4 items only to find out two were missing. I've constantly emailed, called, but they cannot find the whereabouts of my items. Very stressful experience with them. I'm actually fine with all the delays last September... but this one beats out all the trouble I've encountered with them. As of posting, I'm still waiting for their reply.

    ReplyDelete
    Replies
    1. So sad to hear that! :( Hope they find your missing items soon. I recommend following up with them every other day until they give you a solid answer.

      Delete
  65. How long does it usually takes to process a package for shipping, I paid last November 7, 2016 for sea cargo. It’s been a week now and and the status of my package is still being processed for shipping. Thanks

    ReplyDelete
    Replies
    1. Hello!

      Based on my latest experience last October 2016 (Watch out for my blog post about it), it didn't got updated until the actual day of delivery to my place. Really weird, I know.

      I received an email early in the morning telling me the package is 'shipped' then when I checked the tracking included in the email, it says it's already out for delivery. Later that day, it got delivered to my place.

      Alex

      Delete
  66. Hi, is there any promo code available?? if so, where can we obtain it?? -thanks in advance

    ReplyDelete
    Replies
    1. I think there are promo codes for individual banks - you can check out Shipping Cart's website for details. :)

      Delete
  67. Hey there!
    I would like to clarify if they will ship lithium batteries because i have read sources that says they dont and other sources that says its ok. Pls. Enlighten me

    ReplyDelete
    Replies
    1. Hello TJ!

      I think it's now allowed again but will automatically fall under the high risk items - basically they will charge you higher when you ship with batteries.

      Delete
  68. This comment has been removed by the author.

    ReplyDelete
  69. Hi po. Ano po dapat ilagay dun sa "insured value per item"?

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

      Delete
    2. Hello!

      You need to input the amount of your item (excluding shipping fee from seller to Shipping Cart Warehouse, if there's any) in numerical format - so if it's $50.00usd, you'll just input '50' and so on.

      Thanks!

      Delete
  70. Good day po. Nag pleased din ako ng order from Amazon kanina lang and malaki laki din yung nabayaran ko considering 5 items yun. Pina deliver ko sa Shipping Cart and analala ko lang kc may mini speaker un na may lithium battery at isang cradle na may battery din, ang alam ko pag may battery automatic via sea cargo un.. Sana ma process ng maayos ni Shipping Cart.

    ReplyDelete
    Replies
    1. Hey Junniel,

      I think you can now send it to PH via Air but I think there's a special charge for that. I recommend doing Sea Cargo if you're not in a rush. Good luck and let me know your experience! :)

      Alex

      Delete
  71. hi thanks for shring this. nagkaerror ung page nung i tried to pay na the shipment. i chose visa cc. pero di ko na pede balikan, i didnt have the chance to enter my credit card info tapos nakapending na lang items.

    ReplyDelete
    Replies
    1. What you can do is just ship out the items again like you normally do and pay via CC. Nangyari din sa akin yan pero via Paypal. Accidentally backed the browser tapos may lumabas sa history na pending - I just did the process again. :)

      Delete
  72. Hi Alexis :) my newly built house has no street address -- none yet assigned, where once was a palay field. How can I use Shipping Cart?
    Thank you for your time :)
    Chuck

    ReplyDelete
    Replies
    1. Hey Chuck!

      Maybe you can just use a friend's address near your place while you're still waiting for the address to be assigned to your new place?

      Alex

      Delete
  73. Hi Alex,
    Good idea, Thanks. ..
    Will I need to assign an authorized representative that can sign for receipt of packages?
    I hope that's allowed. ..
    Chuck

    ReplyDelete
    Replies
    1. Yup, I think an Authorization letter with a photocopy of your valid ID is good enough.

      Alex

      Delete
  74. ...I'm expecting a small parcel from California , and based on the air cargo shipment received packagewill take 3-5 working days ... Its been 8days now and tracking details still shows Estimated arrival date March 06,2017..when can I expect my package?

    ReplyDelete
    Replies
    1. Hello!

      Sorry for the late response. By this time I think you already received your parcel, if not it's best to get in touch with LBC right away regarding the status of your package.

      Alex

      Delete
  75. ...I'm expecting a small parcel from California , and based on the air cargo shipment received packagewill take 3-5 working days ... Its been 8days now and tracking details still shows Estimated arrival date March 06,2017..when can I expect my package?

    ReplyDelete
    Replies
    1. Did you used LBC Shipping Cart? I think for Air Cargo from CA to PH, it'll take 7-10 days. :) Best to contact LBC Shipping Cart directly if your package gets delayed.

      Delete
  76. Hi sir tanong ko lang pano kung sira yung parts ng computer kung bibilin pano po mangyayare nun? ty

    ReplyDelete
    Replies
    1. Hello!

      That is a complicated one. Best thing you can do is contact Shipping Cart if they have a program or a recommendation on how to return items to the place where you bought them. My guess is that you'll shoulder expenses of shipping it back to the US.

      Delete
  77. Hey...
    Can you please tell me about the door to door delivery and its rate...
    of lbc shipping cart...

    ReplyDelete
    Replies
    1. Hey Shu!

      It's a flat door-to-door delivery fee of US$10.00 for Luzon, Visayas and Mindanao on top of your shipping fee from the US to your door here in the Philipines.

      So if you're total shipping fee from US to PH is 1,500, add $10 (around 500) for door-to-door delivery of your package. You may do shipping estimates here: https://www.shippingcart.com/estimate-shipping

      Thanks,
      Alex

      Delete

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